Kaziflow
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For support teams

Every customer issue,
answered.

Log tickets from email, phone and walk-ins in one queue. Set the priority, assign an owner and see what's waiting on whom.

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Suggested setup

A support queue that never loses a ticket

Start with a Ticket record type, add the customer and priority, and set the stages from open to solved.

  • One queue for every channel
  • Clear owner for every ticket
  • Full conversation on the record
Teamwork

Bring in the right person fast

Mention a colleague on the ticket, attach screenshots and keep the customer's whole story in one place.

  • Mentions notify the right teammate
  • Files and screenshots on the ticket
  • Full history of every change
About collaboration

Answer every customer, on time

Set up your support queue in minutes and invite your team.

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